A one-stop interactive reference guide in Articulate Storyline that reduced vendor registration time in Ariba and SAP from several months to a consistent 2–3 weeks (80%+ faster). Collaborating with Procurement, AP, Legal, and Tax teams to streamline the actual process, this new process eliminated four unnecessary approval steps while documenting the new workflow. I built a clickable flowchart, decision-tree wizard, embedded demo videos, and one-click downloads for every form, email template, and checklist. The guide turned a scattered, frustrating process into a fully self-service experience. 

A gamified, self-paced Articulate Storyline course that built procurement staff’s working knowledge of overhead transmission line materials and components, closing the chronic communication gap with Engineering at a large utility company. I worked closely with transmission engineers to identify the most-misunderstood items (surge arrestors, insulators, hardware, etc.), then created progressive challenges, drag-and-drop labeling, component explorers, and real-world RFQQ scenarios with immediate feedback. I added a running “confidence meter” and unlockable mastery badges to drive completion. Result: procurement-engineering alignment meetings cut in half, specification errors dropped 73%, and project delays caused by miscommunications fell from an average of 11 days to under 2. A post-training survey showed 94% of procurement buyers now “feel confident discussing technical requirements with engineers.” Key lesson — when two teams finally speak the same language, the whole project moves faster. 

A 10-minute interactive “refresher interview” in Articulate Storyline that keeps graduates of my four-session “Presenting to Executives” course razor-sharp even when their next exec presentation is months away. I built it around targeted, scenario-based questions with branched feedback to trigger active recall of executive priorities, slide discipline, story flow, and confident delivery techniques. Learners answer as if prepping a real upcoming briefing, instantly spotting gaps and rebuilding confidence on the spot. I deployed it as a mobile-friendly link sent 24–48 hours before any executive meeting. Result: participant confidence scores jumped from 6.8 to 9.4/10 pre-presentation, executive feedback on clarity and impact rose 41%, and the tool hit a 97% usage rate among repeat presenters. My takeaway — a short, perfectly-timed recall intervention beats long annual refreshers every single time. 

A single, blended-level substation entry safety course in Articulate Storyline that works for both 30-year veterans and brand-new hires without boring or overwhelming either group. I partnered with substation supervisors and safety leads to map the components and scenarios, then built layered, adaptive modules: experienced users test out of basics with a quick challenge quiz, while novices get guided substation component tours and step-by-step grounding procedures. I made every technical topic immediately safety-relevant (e.g., “why this bushing can kill you from 10 feet away”). I added downloadable PDF field checklists and a final assessment that requires 100% mastery. Result: 98% first-attempt pass rate across all experience levels and zero substation entry violations or incidents.

A comprehensive online course series on Revit for MEP and fire sprinkler systems. As both subject-matter expert and instructional designer for VDCI's construction training platform, I created these course lessons empowering plumbing and fire protection designers to master complex workflows without on-site trial-and-error. Drawing from my experience in fire protection engineering, I crafted 40+ self-paced modules with step-by-step video demos, interactive Revit exercises, troubleshooting simulations, and real-world case studies—like optimizing pipe sizing, aligning sprinklers across varying ceiling heights, and efficient branch line layouts. I structured it progressively: beginners start with basics like opening project templates and linking files, while advanced users dive into techniques like detail-line precision placement and system designs, all embedded in VDCI's LMS for anytime access. The modular format includes quizzes for mastery checks and downloadable job aids to bridge theory to fieldwork.