I partner closely with subject-matter experts to turn complex, high-stakes content into clear, engaging, and retentive learning experiences that drive real-world performance.
The projects below show the range:
Gamified foundational courses that gave non-technical procurement teams the confidence to speak the same language as engineers on multi-million-dollar transmission line projects
Clean, visual safety training for electrical utilities that reduced questions and errors in the field
Interactive performance-support tools and refresher interviews that help nervous presenters deliver clear, executive-level briefings under pressure
Advanced software training for fire protection and BIM design workflows
The Challenge
Procurement staff lacked working knowledge of key transmission components, creating recurring miscommunication with Engineering and frequent specification errors.
The Environment
Large regulated utility requiring technical accuracy, cross-functional coordination, and precise material specifications.
My Approach
• Conducted structured interviews with transmission engineers
• Identified the most frequently misunderstood components
• Mapped knowledge gaps impacting procurement decisions
• Designed a progressive, self-paced learning experience
• Built interactive drag-and-drop labeling challenges
• Developed component “explorers” for deeper reference
The Outcome
• Alignment meetings reduced by 50%
• Specification errors decreased 73%
• Project delays reduced from 11 days to under 2
• 94% reported increased technical confidence
Strategic Impact
When cross-functional teams share a common technical language, operational velocity improves and costly delays are minimized.
The Challenge
Legacy training relied on a full-day, 200+ slide PowerPoint delivered identically to veterans and new hires. The content was dense, inefficient, and poorly structured.
The Environment
Electrical utility substation operations requiring strict grounding procedures, clearance protocols, and zero-tolerance safety compliance.
My Approach
• Interviewed substation supervisors and safety leads
• Streamlined lengthy slide deck into modular, performance-aligned units
• Designed adaptive paths with “test-out” assessments
• Built guided walkthroughs for new hires
• Integrated field-ready safety checklists
• Required 100% mastery for certification
The Outcome
• 98% first-attempt pass rate
• Zero substation entry violations post-launch
• Eliminated full-day instructor delivery
Strategic Impact
Transforming a legacy, information-heavy training into a modular, mastery-based program improved operational efficiency, reinforced compliance standards, and ensured consistent safety performance across experience levels.
The Challenge
Field-based professionals with limited executive exposure needed to present technical updates to senior leadership. Existing training lacked reinforcement at the moment of performance.
The Environment
A utility organization where many technical field leaders and operational staff were regularly presenting to senior executives—often with deep technical expertise but limited exposure to corporate executive communication expectations. High-stakes meetings demanded clarity, brevity, and strategic framing.
My Approach
• Conducted executive-level needs analysis to identify communication gaps
• Designed and developed the original four-session “Presenting to Executives” course
• Built a 10-minute, scenario-based refresher using active recall and branched feedback
• Deployed mobile-first, 24–48 hours before executive meetings
The Outcome
• Confidence increased from 6.8 to 9.4/10
• Executive feedback improved 41%
• 97% usage among repeat presenters
Strategic Impact
Strengthened executive-level communication among technical professionals through precisely timed performance reinforcement.
The Challenge
Plumbing and fire protection designers needed structured training on complex Revit workflows. Existing learning relied heavily on on-site trial-and-error, slowing productivity and increasing design inconsistencies.
The Environment
Construction and fire protection engineering professionals working in BIM/VDC environments where precision, system coordination, and workflow efficiency are critical.
My Approach
• Served as both subject-matter expert and instructional designer
• Designed and developed 40+ self-paced modules
• Built step-by-step Revit demonstrations and guided exercises
• Created troubleshooting simulations and real-world case studies
• Structured progressive learning paths for beginner to advanced users
• Embedded mastery quizzes and downloadable job aids
The Outcome
• Standardized Revit workflows across learner groups
• Reduced reliance on trial-and-error learning
• Improved design precision and system coordination
• Increased learner autonomy through self-paced access
Strategic Impact
Standardized Revit-based fire protection design practices across learners, improving modeling accuracy, reducing workflow inconsistencies, and accelerating time-to-competency for new designers.